Expedia Outage – Resolved

The Expedia outage has now been resolved. Please be aware that bookings made in Expedia during the outage will not …

Email delivery issue – Resolved

The problem that resulted in non-delivery of email has been resolved. This was caused by a temporary performance issue at …

Hostelworld Outage – Resolved

The Hostelworld outage has now been resolved. If you have received any bookings during the outage then they should be …

Booking.com Outage – Resolved

The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be …

Agoda Outage – Resolved

Agoda Outage – Resolved The Agoda outage has now been resolved. If you have received any bookings during the outage …

Problem With the Connection to Google Hotel Ads – Resolved

The earlier problem with the connection to Google Hotel Ads has now been resolved. The issue did not affect the …

Expedia Outage – Resolved

The Expedia outage has now been resolved. Please be aware that bookings made in Expedia during the outage will not …

Live Support Issue – Resolved

A third-party provider recently experienced an issue which caused a temporary outage to our Support chat and phone lines. We …

HotelSpecials Outage – Resolved

The HotelSpecials outage has now been resolved. If you have received any bookings during the outage then they should be …

New Regulation Affecting Card Payments for European Cardholders

New regulations coming into effect on September 14, 2019 will require changes to how your European guests authenticate online payments. …

Updated T&C’s

Sirvoy has recently updated their Terms and Conditions and the revised T&C’s can be found here.  These changes reflect the …